User Preferences Settings on Search Screen Lost When Switching Between Tabs (Doc ID 864867.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.05 to 5.5.05.07
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When using the Shipment Search Screen and first viewing of the Transport tab (Total Actual Cost,
Total Gross Volume, etc) reflect the preferred qualifiers (KG, CUIN, etc). But when clicking to another tab and then returning to the Transport tab, the preferred qualifiers disappear

-- Steps To Reproduce:
1. Log into OTM
2. Go to Transportation Management -->Shipment Manager --> Shipment Manager
3. On the search screen, click the transport tab
4. Note the fields show the metrics as defined in the User Preferences: (examples below)
Distance KM
Volume CUIN
Weight KG
5. Click on the details tab
6. Click back on the Transport Tab
7. Note the search fields no longer show the preferences. They now show LB and MTR. Another
strange thing is the currency now shows AED even when currency is not listed in the preferences.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms