User Interface Locks Up Randomly and General Performance Issues With a Java Process Consuming High CPU (Doc ID 865555.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 5.5.04.03 to 5.5.04.05 [Release 5.5]
Information in this document applies to any platform.
***Checked for relevance on 09-Jun-2015***

Symptoms

-- Problem Statement:
On 5.5.04.03, Find that a Java Process is consuming 150% of the CPU causing User Interface not to respond for a few minutes and general performance degradation of the OTM application.

EXPECTED BEHAVIOR
Expect that the CPU usage of the Java Process is not consuming so much CPU and the user interface does not lock up

-- Steps To Reproduce:
The issue cannot be reproduced as this is a sporadic occurrence and also this is a server related
issue

Cause

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