My Oracle Support Banner

Event Campaign Schedule Fulfillment Rules Preview Error: "You Have Encountered an Unexpected Error"ent Type (Doc ID 865844.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Marketing - Version 11.5.10.0 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to Create Campaign Schedule of Event Type. Navigate to Execution > Fulfillment
Rules. Click on Preview button for any of the Cover Letters, the following error occurs:

Error

You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.


Exception Details

oracle.apps.fnd.framework.OAException: java.lang.NumberFormatException: Not a valid charconstructor input: null


Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1.Login to the Application
2.Create Campaign Schedule of Event Type.
3. Navigate to Execution > Fulfillment Rules
4. Click on Preview button for any of the Cover Letters, the above error occurs

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.