Unable To Import Or Enter Sale Order - ORA-20001: APP-FND-01564: ORACLE error - 1422 in get_seq_info (Doc ID 866163.1)

Last updated on JANUARY 17, 2017

Applies to:

Oracle Order Management - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.



Symptoms

When attempting to either import a Sales Order, or enter a Sales Order from the Sales Order form, the following errors occur:

ERROR
ORA-20001: APP-FND-01564: ORACLE error - 1422 in get_seq_info
Cause: get_seq_info failed due to ORA-01422: exact fetch returns more than the requested number of rows.
The SQL statement being executed at the time of the error was: SEQ.DOC_SEQUENCE_ID, SEQ.TYPE, SEQ.NAME...and was executed from the file AFSQNUMB.pls in Package OE_Header_Util Procedure Get_Order_Number.1

User-Defined Exception in Package OE_Header_Util Procedure Pre_Write_Process

Cause

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