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When Using Multi-Currency, The Cart Does Not Get Priced When Changing The Currency ('An error occurred while retrieving shopping cart') (Doc ID 866555.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When attempting to change to the currency from the currency picker,
the following error shows up on the welcome bin:

An error occurred while retrieving shopping cart


and if you go to the shopping cart you will find an error message like this one

IPL: Item 00-000-2B and uom Ea not on pricelist


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Define a configurable layout for a section
2. Enable multi-currency for the site
3. Change the currency in iStore Customer UI

Cause

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In this Document
Symptoms
Cause
Solution


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