Last updated on JANUARY 22, 2016
Applies to:Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
You populate the Refund Attributes for processing a refund. The form accepts the change of address however on Save the address update is ignored. Refund address is not preserved in Attributes after submission while doing a Receipt Refund
Steps To Reproduce:
Responsibility: Receivables Manager
Navigation: Receipts > Receipts
- Create a Receipt
- Click Apply
- In the Apply To field,enter 'Refund'
- Click the Refund Attributes Button & Modify the Customer Address & Save
- Re-query the receipt to review the Refund attributes and note that the Customer Address is not updated
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