Refund Issue: Data entered in Address for Refund Attributes is Ignored
(Doc ID 866648.1)
Last updated on AUGUST 26, 2020
Oracle Receivables - Version 12.0.4 and later Information in this document applies to any platform.
You populate the Refund Attributes for processing a refund. The form accepts the change of address however on Save the address update is ignored. Refund address is not preserved in Attributes after submission while doing a Receipt Refund
Steps To Reproduce: Responsibility: Receivables Manager Navigation: Receipts > Receipts
Create a Receipt
In the Apply To field,enter 'Refund'
Click the Refund Attributes Button & Modify the Customer Address & Save
Re-query the receipt to review the Refund attributes and note that the Customer Address is not updated
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