RMA Line Is Stuck In Status "Awaiting Return" (OPM environment)
(Doc ID 866933.1)
Last updated on OCTOBER 26, 2020
Applies to:Oracle Process Manufacturing Logistics - Version 18.104.22.168 to 22.214.171.124 [Release 11.5]
Information in this document applies to any platform.
We have the problem where an RMA Line has been Delivered, but the
RMA Line Status is not changing from " Awaiting Return" to "Returned".
We tried to run the standard script 'ontd0018.sql' as indicated
by MetaLink <Note 378221.1> ("DATAFIX: RMA LINE STUCK IN "AWAITING_RETURN"
OR "AWAITING_RETURN_DISPOSITION") but this does not work in a Process
Manufacturing (OPM) environment.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document