RMA Line Is Stuck In Status "Awaiting Return" (OPM environment)
Last updated on AUGUST 02, 2017
Applies to:
Oracle Process Manufacturing Logistics - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
***Checked for relevance on 02-SEP-2014***
Goal
We have the problem where an RMA Line has been Delivered, but the
RMA Line Status is not changing from " Awaiting Return" to "Returned".
We tried to run the standard script 'ontd0018.sql' as indicated
by MetaLink <Note 378221.1> ("DATAFIX: RMA LINE STUCK IN "AWAITING_RETURN"
OR "AWAITING_RETURN_DISPOSITION") but this does not work in a Process
Manufacturing (OPM) environment.
Solution
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms