My Oracle Support Banner

When Working with Order Template, if a Template is Copied and a Mistake is Made an Error Screen is Correctly Shown, Clicking on 'Fix Errors' itseld Errors: HTTP Status 404 - /GC3/jsp/null/null/Header. (Doc ID 867769.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.05 to 5.5.05.07
This problem can occur on any platform.

Symptoms

-- Problem Statement:

On 5.5.05 in Production:
When attempting to fix the error occurred while submitting the order template to create an Order Base or Order Release the following error occurs:

ERROR
HTTP Status 404 - /GC3/jsp/null/null/Header.jspx

type Status report

message /GC3/jsp/null/null/Header.jspx

description The requested resource (/GC3/jsp/null/null/Header.jspx) is not
available.
Apache Tomcat/5.5.26

-- Steps To Reproduce:

1 - Log on to an OTM 5.5.05 system.

2 - Navigate to: Order Management > Purchase Order > Order Base.

3 - Create Order Base ID: 1234 and Set it to be a Template.

4 - Navigate to: Order Management > Purchase Order > Order Template.

5 - Search for ID 1234

6 - To cause an error when the Order Base is saved enter the ID as an existing ID of: 1234

7 - Click 'Submit Order'.

8 - As expected an error message is displayed, the window includes the 'Fix Errors' button.

9 - Click on the 'Fix Errors' button.

10 - Instead of returning to the object to fix the errors the following error is displayed:

HTTP Status 404 - /GC3/jsp/null/null/Header.jspx

--------------------------------------------------------------------------------

type Status report

message /GC3/jsp/null/null/Header.jspx

description The requested resource (/GC3/jsp/null/null/Header.jspx) is not available.


--------------------------------------------------------------------------------

Apache Tomcat/5.5.26

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution
  References

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process, and therefore has not been subject to an independent technical review.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.