Debrief Line Disappear From Technician Portal When Clicking The Apply Button
(Doc ID 868936.1)
Last updated on NOVEMBER 25, 2020
Applies to:Oracle Field Service - Version 12.0.6 and later
Information in this document applies to any platform.
When creating a new debrief lines using the Technician Portal, the line disappears.
After enter the all details in the labor line then click on the Apply button the following happened:
1. The debrief line disappear
2. The record is saved and visible in the debrief form (Form Name : CSFFEDBF)
Steps To Reproduce:
R) Field Service Technician Portal N) Debrief => Labor => Apply
The record is saved on Customer Support --> Find Service Request --> Task Tab --> Debrief
Can't use the Field Service Technician Portal
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