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FSTP Debrief Line Disappear When Clicking The Apply Button (Doc ID 868937.1)

Last updated on JULY 29, 2019

Applies to:

Oracle Field Service - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

When creating a new debrief line using the Field Service Technician Portal (FSTP), and clicking on the Apply button, the line disappears.
The entered details do appear to be saved to the database, since they are visible in the debrief form (Form Name : CSFFEDBF)

Steps To Reproduce:
1. Connect using the Field Service Technician Portal responsibility.
2. N) Debrief => Enter Labor => Apply

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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