ORA-06502 Buffer Too Small Error in Contracts Workflow Notification (Doc ID 870712.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.
OKCAUKAP.wft


Symptoms


The service contracts approval workflow notification 'Sign Contract please' shows the following error:

Error
Error Name = WF_ERROR
Error Message = [WF_ERROR] ERROR_MESSAGE=3835: Error '-20002 - ORA-20002: 2018: Unable to generate the notification XML. Caused by: 2020: Error when getting notification content. Caused by:
ORA-06502: PL/SQL: numeric or value error: character string buffer too small.

Although the error appears at the top of the notification, the user can still action the notification and the workflow completes as normal.

Cause

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