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Documents to Set Service Request Custom Security (Doc ID 872153.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version and later
Information in this document applies to any platform.


There is a setup in customer support called "Service System Parameters" which lets us set Service
Request Security level.

There is an option of "Custom Security" in it. Where is documentation found to setup custom security for Service Requests?


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