Documents to Set Service Request Custom Security
(Doc ID 872153.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Teleservice - Version 126.96.36.199 and later
Information in this document applies to any platform.
There is a setup in customer support called "Service System Parameters" which lets us set Service
Request Security level.
There is an option of "Custom Security" in it. Where is documentation found to setup custom security for Service Requests?
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