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Unable to Access Help in Payables Forms (Doc ID 872175.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Payables - Version 12.1.1 to 12.1.1 [Release 12.1]
Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Even after applying the Help patch, 6400100, you are still unable to access the Help pages in Payables forms. 

The navigation is Invoices-> Inquiry -> Invoices and clicking on "?"   You get the following error:

404 Not Found
An error occurred while retrieving Oracle Applications Help Information
followed by a message similar to the following:

Help Target US/AP/@APXPRCOR_RECEIPT_CORR_QF_WINDOW could not be found
Help Target US/AP/@APXINWKB_INVOICES_SUM_FOLDER_WINDOW could not be found
Help target US/AP/@APXPWALL_PAYMENT could not be found

Cause

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In this Document
Symptoms
Cause
Solution
References

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