Unable To View One-Time Attachment With Addition Rules
(Doc ID 872858.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
-- Problem Statement:
On 11.5.10.2 in Production:
Find One-time attachment with addition rules are automatically attached to sales order.
Users wants to remove these attachment since it is a duplicate attachment but cannot be viewed in the
attachment/document form. These happens after CU2 upgrade as one-time attachment is not visible to
the form.
EXPECTED BEHAVIOR
Expect to be able to see all one-time attachments in the Attachments form.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create & save Sales order
2. View the attached document
3. Notice that there are 2 or more the same attachment
3. Query the document in the Documents form (FNDATDOC)
4. Not all the Attachments are viewable.
Changes
Customer applied the CU2 upgrade patch.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |