When Entering Transactions The System Populates An Invalid Bill To Customer (Doc ID 873283.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 12.0.5 and later   [Release: 12.0 and later ]
Oracle Receivables - Version: 12.0.0 to 12.1.2   [Release: 12.0 to 12.1]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions

Symptoms

On 12.0.5 in Production:
Find Unrelated and Inactive Relationship is defaulting on Bill To field.

EXPECTED BEHAVIOR
Inactive and unrelated customers should not default on Bill To.

Responsibility:  Receivables Manager
Navigation:  Transactions > Transactions
1. Enter transaction Header.
2. Enter Ship To customer
3. Bill To Customer Defaults that is inactive or unrelated

Cause

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