Service Request Error: CS_Charge_Create_Order_PVT Procedure Submit_Order .. ORA-06508 PL/SQL: could not find program unit being called
Last updated on MARCH 06, 2018
Applies to:Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
When attempting to create an order via Service Request > Charges tab, an error occurs.
Submit order failed. CS_Charge_Create_Order_PVT Procedure Submit_Order
ORA-06508: PL/SQL: could not find program unit being called
(R) Customer Support
(N) Service Requests > Create Service Request
- Navigate to the Charges tab
- Enter all the information
- Submit Order
=> Error results
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