Error:"Please Clear the Tax Exemption Number Field" While Updating or Copying Migrated 11.5.9 (Tax Exempt) Sales Orders in R12
(Doc ID 874232.1)
Last updated on MAY 19, 2023
Applies to:
Oracle Order Management - Version 11.5.10.0 to 12.1.1 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
Symptoms
Whenever user trying to copy or update migrated order(s) from 11i to R12, a validation
error message or /processing message is shown as below
Error Message
Steps
1. Order Management Super User>Orders and Returns>Sales Orders
2. Query migrated (11i) sales order to copy
3. Actions>Copy
4. Enter order type in change order type to:XXXXX
5. Click OK
6. Receive process message: "Please clear the Tax Exemption Number Field. It can be specified only if the Tax Handling is Exempt."
OR
1. Order Management Super User>Orders and Returns>Sales Orders
2. Query migrated (11i) sales order to update
3. Update any information on sSales order line
4. Save
5. Receive error message: "Please clear the Tax Exemption Number Field. It can be specified only if the Tax Handling is Exempt."
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |