Copying migrated 11.5.9 (Tax Exempt) sales orders in R12: "Please clear the Tax Exemption Number Field" (Doc ID 874232.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.1.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When attempting to Copy 11.5.9 migrated sales order on a 12.0.6 instance, the below message
is received. The sales order header is created, but no lines are created.

Process Message
"Please clear the Tax Exemption Number Field. It can be specified only if the Tax Handling is
Exempt."

-- Steps To Reproduce:
1. Order Management Super User>Orders and Returns>Sales Orders
2. Query migrated (11.5.9) Sales order to copy
3. Actions>Copy
4. Enter order type in Change Order Type to:
5. Click OK
6. Receive process message: "Please clear the Tax Exemption Number Field. It can be specified only
if the Tax Handling is Exempt."

Cause

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