Copying migrated 11.5.9 (Tax Exempt) sales orders in R12: "Please clear the Tax Exemption Number Field" (Doc ID 874232.1)

Last updated on AUGUST 19, 2021

Applies to:

Symptoms

-- Problem Statement:
When attempting to Copy 11.5.9 migrated sales order on a 12.0.6 instance, the below message is received. The sales order header is created, but no lines are created.

Process Message
"Please clear the Tax Exemption Number Field. It can be specified only if the Tax Handling is Exempt."

-- Steps To Reproduce:
1. Order Management Super User>Orders and Returns>Sales Orders
2. Query migrated (11.5.9) Sales order to copy
3. Actions>Copy
4. Enter order type in Change Order Type to:
5. Click OK
6. Receive process message: "Please clear the Tax Exemption Number Field. It can be specified only
if the Tax Handling is Exempt."

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.