R12 APXPAWKB The Paper Document Number that You Selected Has Already Been Used (Doc ID 874244.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payments - Version: 12.0.6 and later   [Release: 12.0 and later ]
Oracle Payables - Version: 12.0.6 to 12.0.6   [Release: 12.0 to 12.0]
Information in this document applies to any platform.
Oracle iPayment - Version: 12.0.6

Symptoms

The user is blocked by the following error message from recording an individual payment in the Payments Workbench Window for a certain check number(s), even though:

A) the check number was accurately defaulted based on the payment Document setup, and
B) when the user runs a query from the Find Payments dialog for that same check number, no row is returned.

ERROR

The paper document number that you selected has already been
used. Choose another paper document number.


This error condition occurs only in the Payments Workbench Window. If after hitting the error message, the user were to stop and process a Processing Type: Printed Payment Process Request from Payments Manager using the same disbursement bank account and payment Document, the resulting payment batch would successfully consume the check number(s) which were not able to be used in the Payments window.

Cause

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