Retropay Enhanced Process Errors: ORA-01422: exact fetch returns more than requested number of rows
(Doc ID 874344.1)
Last updated on JANUARY 05, 2017
Applies to:Oracle Payroll - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to execute RetroPay (Enhanced) the following error occurs for few employees:
Error ORA-01422: exact fetch returns more than requested number of rows
ORA-06512: at "APPS.PAY_RETRO_PKG", line 517
ORA-01403: no data found
ORA-06512: at line 1
has occurred in table pay_retro_pkg.get_retro_element at location 4506
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Login to the HRMS Manager Responsibility
- Run the Retro-notifications report to pick up the retro changes.
- Run the Retropay Enhanced process for the payroll.
- The errors can be seen in the log file.
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