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Email Id On Po Has Been Picked Up From Supplier Contacts (Doc ID 874513.1)

Last updated on FEBRUARY 19, 2019

Applies to:

Oracle Purchasing - Version 12.1 and later
Information in this document applies to any platform.
***Checked for relevance on 29-JUN-2011***


Symptoms

Problem statement
While creating PO in BWC for Supplier Site A which has Supplier site default communication method set as email, email address is picked from Supplier Contacts Email address, not the email address which is set at Supplier Site Communication method Email ID.

Step to Reproduce
1. Select a Supplier and Site: A is having communication method as email and some email id is set.
2. Some contacts are defined at supplier level having a diff email id.
3. Create a standard PO in BWC. After selecting supplier and site the communication method will default as 'Email' from Supplier site communication setup as per expected. But system is picking up the email is from contact not from supplier site level email id.
Same has been shown in the attached screen-shots

Expected behavior
When Supplier site default communication method set as email with specified email address,
email address to be picked from this Site default email address, not the Supplier Contacts Email
address.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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