R12: The Organization ID is Unrecognized When Using Personalization Tool (Doc ID 874843.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

In the Customer Standard form, when clicking on personalization page, you receive the following error:

The Organization Id is unrecognized. Your current organization value is not recognized by personalization tool. Your page cannot be personalization at this level value. You may choose another value and continue.


Steps to Reproduce:

  1. Responsibility: Receivables Manager
    Navigation
    : Customer > Customers
  2. Invoke form menu Personalizations Page

Cause

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