Brazil SPED: Created A Cancellation Invoice(Nfe) And The Same Did Not Update The Status (Doc ID 875281.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Receivables - Version: 11.5.10.0 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Oracle Financials for the Americas - Version: 11.5.10.1 to 11.5.10.2   [Release: 11.5 to 11.5]
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:
Electronic Invoice status remains FINALIZED does not change to CANCELED

Account Receivables > Electronic Invoice > Electronic Invoice Attributes
or Transactions forms select ZOOM
Find Transaction Number 377


EXPECTED BEHAVIOR
Expect to see status of Transaction Number 377 change to CANCELED

STEPS
The issue can be reproduced at will with the following steps:
1 - Created a invoice NFE and has approved by SEFAZ.
2 - Created a RMA INVOICE and has imported to AR.
3 - The RMA change the status invoice NFE to VOID.
4 - Synchro take the INVOICE RMA and send to SEFAZ.
5 - SEFAZ authorized the cancellation of the INVOICE NFE.
6 - Electronic Invoice status keep with FINALIZED do not change to CANCELED


.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms