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R12: Null Pointer exception for Customer Account Details form (Doc ID 875492.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Receivables - Version 12.0.0 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

On Navigating to Customers Details form, the web page errors out and gives the following error:

  You have encountered an unexpected error. Please contact the System Administrator for assistance.
 
On checking the exception log, the error shown is as below:

 Detail 0 ## java.lang.NullPointerException at oracle.apps.fnd.framework.webui.OADataBoundValue.selectValue(OADataBoundValue.java:278)

Cause

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