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How To Clear Too Many Pending Requests For Password Reset (Doc ID 875559.1)

Last updated on APRIL 05, 2018

Applies to:

Oracle User Management - Version 12.0.6 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
Checked for relevance on 04-JAN-2014

Symptoms

On 12.0.6 in Production:
When attempting to use the "FORGET PASSWORD" feature from Oracle Applications, the user is unable to reset the password due to the following error:

Too many pending requests already exists in the system. Please check your email or contact the
System Administrator for further assistance.

 

Cause

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