Lockbox Error: Lockbox Fails When Invoice Balance Is Greater Than Receipt Amount with Error: Exception occured in the API AR_RECEIPT_API_PUB.APPLY API
(Doc ID 875580.1)
Last updated on OCTOBER 29, 2018
Oracle Receivables - Version 184.108.40.206 and later Information in this document applies to any platform.
When running the lockbox interface, the program fails. In the log, the following error message appears:
To process the old base receipts present in the custom table ... Exception occured in the API AR_RECEIPT_API_PUB.APPLY API. Quitting... You may not apply more than the receipt amount. Exception occured while processing the Old Base Receipts. /opt01/app/oracle/ERMR/apps_st/appl/iknar/12.0.0/bin/IKNARE841A Program exited with status 1
When the receipt amount is less than amount due on the invoice, the system tries to apply the amount due and gives the error.
Error occurs even when Profile "AR: Always Default Transaction Balance for Applications" is set to NULL or NO.
This error occurs when the Receipt has a lower amount than the Invoice.
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