Lockbox Error: Lockbox Fails When Invoice Balance Is Greater Than Receipt Amount with Error: Exception occured in the API AR_RECEIPT_API_PUB.APPLY API (Doc ID 875580.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.
AR_RECEIPT_API_PUB.APPLY API


Symptoms

When running the lockbox interface, the program fails. In the log, the following error message appears:

To process the old base receipts present in the custom table ...
Exception occured in the API AR_RECEIPT_API_PUB.APPLY API. Quitting...
You may not apply more than the receipt amount.
Exception occured while processing the Old Base Receipts.
/opt01/app/oracle/ERMR/apps_st/appl/iknar/12.0.0/bin/IKNARE841A
Program exited with status 1



When the receipt amount is less than amount due on the invoice, the system tries to apply the amount due and gives the error.

Changes

Error occurs even when Profile "AR: Always Default Transaction Balance for Applications" is set to NULL or NO.

This error occurs when the Receipt has a lower amount than the Invoice.

Cause

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