R12: IBY_FD_PAYMENT_FORMAT : Format Payment Instructions Errors with ORA-20001 / ORA-01422 (Doc ID 875646.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Oracle Payments - Version 12.0.6 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Problem Statement:
Format Payment Instructions fails with the following error rows being displayed in the IBY_FD_PAYMENT_FORMAT concurrent request log file.

ERROR :
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : Params not passed to callout - completed pmts count: 1, completed docs count: 2
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : Fatal: External app callout 'AP_PMT_CALLOUT_PKG.payments_completed', generated exception.
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : SQL code: -20001
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : SQL err msg: ORA-20001: APP-SQLAP-10000: ORA-01422: exact fetch returns more than requested
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : Exception occured when marking payments complete for payment instruction 22438
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : SQLCODE: -20001
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : SQLERRM: ORA-20001: APP-SQLAP-10000: ORA-01422: exact fetch returns more than requested numb
IBY_DISBURSE_UI_API_PUB_PKG.mark_all_pmts_complete : EXIT

Cause

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