UWQ/ICWorkcontroller Error: 'Could not login to Media Type Inbound Telephony - Internal media error' , OTAS log shows Server Name = ???
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Advanced Inbound Telephony - Version 22.214.171.124 and later
Information in this document applies to any platform.
***Checked for relevance on 19-APR-2013***
Agent logs into UWQ using ICWorkcontroller and reports the error:
'Could not login to Media Type Inbound Telephony - Internal media error'
Also see the following in the OTAS logs and status tab in the ICWorkController
Host = ???
Instance is configured for US and one or more NLS Languages.
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