Delegation To a User Still Awaits Originator Approval (Doc ID 875873.1)

Last updated on SEPTEMBER 01, 2021

Applies to:

Symptoms

Problem Statement:
You granted an employee the responsibility of rendering accounts for another and in the need of approval, the hierarchy doesn't occur directly. It awaits user's action who delegated it so it can follow the approval path.

Steps To Reproduce:
1. Enter the expense reimbursement responsibility and grant the access to another user
2. Then create the expense and submit
3.It says it is initiated for approval, but it isn't displayed immediately in the approver box, because it stays with pending individual approval status of the original employee.

Business Impact:
Due to this users are not able to use the deligate functionality during their absence from office

Changes

Cause

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