ORA-01086, ORA-01400 Attempting to add an Install Base item to a Quote (Doc ID 876254.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Quoting - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

When retrieving a record from Install Base the users are getting the following error:


ERROR
Error returned in ASO_QUOTE_HEADERS_PVT. Update_quote.
ORA-01086: savepoint 'CALCULATE_TAX_WITH_GTT_INT' never established
ORA-06512: at "APPS.ASO_UTILITY_PVT", line 62
ORA-06512: AT "APPS.ASO_TAX_INT", LINE 3131
ORA-01400: cannot insert NULL into ("ZX"."ZX_TRANSACTION_LINE_GT"."LINE_AMT")"

STEPS
The issue can be reproduced at will with the following steps:
1. HTML Quoting
2. Update Quote
3. Add product from installed base

.

Cause

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