My Oracle Support Banner

Customer API Issue: Unable To Update Credit_Hold Flag Through HZ_CUSTOMER_PROFILE_V2PUB.update_customer_profile API (Doc ID 876320.1)

Last updated on OCTOBER 02, 2023

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.
HZ_CUSTOMER_PROFILE_V2PUB.update_customer_profile

Symptoms

Need to modify the credit_hold flag in the hz_customer_profiles table.

Using API "HZ_CUSTOMER_PROFILE_V2PUB.update_customer_profile"  to update the credit_hold flag but receive the following error:

This record in table hz_customer_profiles cannot be locked as it has been updated by another user.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.