Customer API Issue: Unable To Update Credit_Hold Flag Through HZ_CUSTOMER_PROFILE_V2PUB.update_customer_profile API (Doc ID 876320.1)

Last updated on JULY 19, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
This problem can occur on any platform.
HZ_CUSTOMER_PROFILE_V2PUB.update_customer_profile

Symptoms

Need to modify the credit_hold flag in the hz_customer_profiles table.

Using API "HZ_CUSTOMER_PROFILE_V2PUB.update_customer_profile"  to update the credit_hold flag but receive the following error:

This record in table hz_customer_profiles cannot be locked as it has been updated by another user.

Cause

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