ORA-20001: This Person Does Not Have Preferences For the Selected Effective Date (Doc ID 876324.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Time and Labor - Version 11.5 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 11-May-2015***

Symptoms

Manager logs into Mass Timecard Approvals page... and gets the below error when at least one terminated user has the timecards which are not approved:

oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-20001: This
person does not have preferences for the selected effective date
ORA-06512: at "APPS.HR_UTILITY", line 934
ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 435
ORA-06512: at "APPS.HXC_PREFERENCE_EVALUATION", line 1160
ORA-06512: at "APPS.HXC_TIME_CATEGORY_UTILS_PKG", line 5157
ORA-06512: at "APPS.HXC_APPROVAL_UTILITIES", line 875
ORA-06512: at "APPS.HXC_APPROVAL_UTILITIES", line 1181
ORA-06512: at line 2

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Terminate an employee in HR, put the final process date to be in the past. 
2. Log on as the manager of the employee and try to view the notifications for timecards received from this employee in the past.

Cause

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