Payee Routing Based On Receipt Method Is Not Working (Doc ID 876356.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Symptoms

-- Problem Statement:
Routing rules have been defined for a payee to determine the payment system/funds capture process profiles to be used based on the receipt method assigned to the payment transaction.

For Bank Account Transfers the routing rules successfully read the receipt method id to apply the appropriate system/profile.

For Credit Card transactions the receipt method id is not read into the routing rule and so the correct use of Payment system is not applied.

-- Steps To Reproduce:
1. Payments Setup Administrator
2. Configure funds capture process profile per receipt method.
3. Configure payee routing rules based on receipt method.
4. Process credit card funds capture transactions with the respective receipt methods and confirm that the appropriate funds capture process profile is derived (or in this case is not derived)

Changes

Cause

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