Email Not Received javax.mail.SendFailedException: Invalid Addresses
(Doc ID 876835.1)
Last updated on DECEMBER 08, 2022
Applies to:
Oracle Workflow - Version 12.0.4 to 12.2 [Release 12 to 12.2]Information in this document applies to any platform.
Symptoms
On Oracle Applications 12.0.4
Find The mailer is running but no emails are received. The errror in the log file is:
javax.mail.SendFailedException: Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 553 sorry, your envelope sender domain must exist (#5.7.1)
OR
Getting error notifications "User Notification Preference Update Report for NID 7892047" with the following error:
The notification with the ID of 7892047 experienced problems when attempting to dispatch an email notification to the role cc.xxxxx@xxx.xxx... Subsequently the notification preference for the following users has been set to DISABLED. Please correct the issue and re-enable their notification preference.
In addition, the following error is identified in the Mailer log:
[Nov 15, 2010 2:25:38 AM CET]:128978432:Thread[outboundThreadGroup1,5,outboundThreadGroup]:0:-1:auohssgds <ip_address>:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-<server>-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(String)]:SendFailedException -> [] javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
class javax.mail.SendFailedException: 421 4.4.1 Connection timed out
nested exception is:
class javax.mail.SendFailedException: 421 4.4.1 Connection timed out
EXPECTED BEHAVIOR
Expect to receive email notifications
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot validate instance to move to PROD.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |