Service - User Hooks: Where to Find the Missing CSC_SERVICE_KEY_CUHK Package Body ? (Doc ID 876846.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Teleservice - Version 12.0.4 and later
Information in this document applies to any platform.

Goal

1. CSC_Service_Key_CUHK package body is missing.
2. User hook CS_ServiceRequest_PVT is enabled in 11i but after upgrading to Release 12 it is disabled.

Solution

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