Dunning Letter Generate Runs And Never Finishes (Doc ID 878014.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 17-JUN-2014***


Symptoms

Dunning Letter Generate never completes after 10g database upgrade.

Responsibility:  Receivables
Navigation:  Print Document > Dunning Letter > Single Request
Dunning Letter Generate (with the following parameters)
CUSTOMER
2009/08/13
CYCLE 1
CYCLE 1
(Arguments 5 through 10 are Blank)
DAYS_OVERDUE
N
(Arguments 13 through 17 are Blank)
N

This process creates finance charges for your bills, so it’s holding up the billing process.

Cause

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