Dunning Letter Generate Runs And Never Finishes
(Doc ID 878014.1)
Last updated on FEBRUARY 09, 2018
Applies to:
Oracle Receivables - Version 11.5.10.2 and later Information in this document applies to any platform.
Symptoms
Dunning Letter Generate never completes after 10g database upgrade.
Responsibility: Receivables Navigation: Print Document > Dunning Letter > Single Request Dunning Letter Generate (with the following parameters) CUSTOMER 2017/08/13 CYCLE 1 CYCLE 1 (Arguments 5 through 10 are Blank) DAYS_OVERDUE N (Arguments 13 through 17 are Blank) N
This process creates finance charges for your bills, so it’s holding up the billing process.
Changes
Cause
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