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Dunning Letter Generate Runs And Never Finishes (Doc ID 878014.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Dunning Letter Generate never completes after 10g database upgrade.

Responsibility:  Receivables
Navigation:  Print Document > Dunning Letter > Single Request
Dunning Letter Generate (with the following parameters)
CUSTOMER
2017/08/13
CYCLE 1
CYCLE 1
(Arguments 5 through 10 are Blank)
DAYS_OVERDUE
N
(Arguments 13 through 17 are Blank)
N

This process creates finance charges for your bills, so it’s holding up the billing process.

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References

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