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TeleService - Create Service Request: FRM-41081: Cannot Move Item: Invalid Position (Doc ID 878561.1)

Last updated on MAY 29, 2019

Applies to:

Oracle Customer Care - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the Create Service Request form an error occurs.  

Error:

FRM-41081: Cannot move item: invalid position

Steps:

(R) Service
(N) Service Requests > Create Service Request

   => Error shows on bottom of window.

-or-

(R) Depot Repair
(N) Repair Orders

- Query Service Request

  => Pop-window shows the error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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