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Duplicate Charges Appear On Charges Tab When There Is Only One Debrief Line (Doc ID 878835.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
ConcurrentProgram:CSFUPDATE - CSF:Update Debrief Lines
Form:CSFFEDBF.FMB - Debrief

Symptoms

If a user saves the debrief form multiple times very quickly, it causes multiple submissions of the
CSFUPDATE concurrent program and duplicate charges to be created.

The issue can be reproduced by pressing the save key multiple times (very fast) on debrief form.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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