Trade Management Claims are Splitting Into Many Lines In General Ledger (GL) Drilldown

(Doc ID 880981.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 11.5.10 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Dec-2013***


Trade Management Claims are splitting into many lines in General Ledger (GL) Drilldowns

GL drilldown form: XLAIQDRL "Marketing Claims Accounting" showing hundreds of lines. Transfer to GL is set at the Summary level, NOT the Detail level.

Steps to Reproduce

  1. Responsibility: Oracle Trade Management
  2. Navigation: Claims > Claim Settlement
  3. GL Account Inquiry of Claim Settlement "Marketing" Source Account Activity
  4. Drilldown to Marketing
  5. Claims Accounting window


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