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Triggers Do Not Generate Campaign Schedule On Using Triggers With Conditions (Doc ID 881083.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Marketing - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:

Triggers used for Marketing Do not generate campaign schedules even though the Campaign schedule is active and the notifications are sent saying trigger condition has met and no emails are sent automatically.

STEPS
The issue can be reproduced at will with the following steps:
1. create Campaign schedule of type Direct Marketing, email.
2. Attach a trigger to it.
3. Get the required Approvals.
4. Make the schedule Active.
Still triggers do not generate campaign schedules.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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