Error returned from CZ_CF_API for Update Quantity in iStore Shopping Cart (Doc ID 881285.1)

Last updated on MARCH 20, 2016

Applies to:

Oracle iStore - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:
When attempting to change the quantity of a configurable item in the shopping cart and then choose the
Recalculate button the following error occurs.

ERROR
Error returned from CZ_CF_API.Validate, validation_status <> 0
Error returned from CZ_CF_API.Validate, config_messages: l_html_pieces.COUNT <= 0

STEPS
The issue can be reproduced at will with the following steps:
1. Add item to the cart
2. Configure
3. Change quantity in the shopping cart
4. Choose Recalculate

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot change the quantity for configurable items.



.

Cause

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