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Cannot View Trend Graphs On The Campaign Dashboard No Graph Generated Because No Data Exists (Doc ID 881292.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Marketing - Version 12.0 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

No Trend Graph is generated on the Campaign Dashboard, receive message No graph generated because no data exists.  The Active Campaign Report shows figures in the Cost column however the Cost Graph does not appear.

Error
No graph generated because no data exists

Steps To Reproduce
The issue can be reproduced at will with the following steps:
(R) Marketing User
(N) Campaign Dashboard
- For the Active Campaign Query (seeded or custom) the Trend Graph is not appearing
- Receive message No graph generated because no data exists

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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