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Service Territories Not Working With Country (Doc ID 882313.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Territory Management - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

In R12, Service Request does not assign service request owner field as setup from territory manager.

Steps To Reproduce
============
1. Navigate> Field Service Dispatch> Service Request> Create Service Request
2. create service request >>>save
notice service request owner field is blank...it should default resource setup from territory manager.






Cause

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In this Document
Symptoms
Cause
Solution

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