Ship Transaction Fails with Error: "You cannot Update an Expired Instance. Instance needs to be un-expired before any updates." (Doc ID 882611.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Installed Base - Version 11.5.9 and later
Information in this document applies to any platform.

Symptoms

***Checked for relevance on 13-Jul-2017***

When attempting to ship an Install Base trackable item the following error occurs in the Transactions Error Processing form:

You cannot Update an Expired Instance. Instance needs to be un-expired before any updates

Cause

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