INVTOTRX Receive Error 'The material sourcing Process failed to create picking suggestions ...' On Allocating Sales Order Move Order Lines (Doc ID 883244.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Warehouse Management - Version 12.0.0 and later
Oracle Inventory Management - Version 12.0.0 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
FORM:INVTOTRX.FMB - Transact Move Orders
Checked for currency on 29-Sept-2014


Symptoms

In Release 12. When attempting to manually allocate sales order move order lines in Transact Move Orders form (INVTOTRX), the following error #1 occurs and the line gets backordered.

When launching the pick release for the same with Auto Allocate=Yes, the following error #2 occurs.

Issue reported for lot controlled and lot divisible items with enough available quantity.

ERROR #1
In Transact Move Orders form:
"Error: The material sourcing Process failed to create picking suggestions for line <line
number> of Move order number <move order number>.
"

ERROR #2
In Inventory debug file for pick release with Auto Allocate=Yes:
[
[...] wms.plsql.WMS_Rule_PVT.validate_and_insert.update_tree: Updating qty tree
[...] INV_QUANTITY_TREE_PVT: UPDATE_QUANTITIES Entered
[...] INV_QUANTITY_TREE_PVT: ADD_QUANTITIES Entered
[...] INV_QUANTITY_TREE_PVT: in add_quantities... EXP_ERROR sql=User-Defined Exception
[...] wms.plsql.WMS_Rule_PVT.validate_and_insert.err_update_qty: Error in
inv_quantity_tree_pvt.update_quantities
[...] wms.plsql.WMS_Rule_PVT.validate_and_insert.error: Error -
INVFND_API.G_MISS_CHARINV-WRONG_LEVELFND_API.G_MISS_CHAR
]

STEPS
The issue can be reproduced at will with the following steps:
1. Go to Transact Move Orders form
2. Query the sales order
3. In Transact Move Orders (main) window, press button Allocate
4. See the reported error

Cause

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