Order line stuck with error: ORA-04031: unable to allocate 4120 bytes of shared memory (Doc ID 884063.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 18-Oct-2014***


Symptoms

Find an order line is shipped which should be closed.

It is stuck with the below error.
ORA-04031: unable to allocate 4120 bytes of shared memory ("shared pool","select /*+ rule */c.name, u...","Typecheck","kgghteInit")
ORA-04031: unable to allocate 4120 bytes of shared memory ("shared pool","select.obj#,i.ts#,i.file#,...","Typecheck","kgghteInit")

Cause

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