Email Address or Phone Number Empty In Find Service Request Form for Person Party
(Doc ID 884106.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 220.127.116.11 to 12.1.1 [Release 11.5 to 12.1]
Information in this document applies to any platform.
The Email address or Phone Number is empty on Find Service Request form Search Result grid, after searching the service request for a Person party.
The Email Address (or the Phone Number) is marked as the primary contact point on the Contacts/Addresses tab on the Service Request form.
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