My Oracle Support Banner

Invoices Are Not Deleted When Orders Are Unassigned And Shipments Deleted. (Doc ID 884267.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 5.5.05 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

When an order release is unassigned from a shipment that is already invoiced, the shipment gets deleted - as expected - but the invoice stays intact. This leads to a number f invoices remaining in the system, that have no shipment linked to them.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.