How To Diagnose Purchase Order And Requisition Workflows in Deferred Status? (Doc ID 884391.1)

Last updated on JUNE 21, 2023

Applies to:

Oracle Purchasing - Version 11.5.10 to 12.2.7 [Release 11.5 to 12.2]
Information in this document applies to any platform.
FORM:POXDOFDO.FMB - Forward Documents

Purpose

Background for the reader

When attempting to approve purchase orders and requisitions in some cases workflow activities become deferred. In some cases this is standard behavior, while in other cases this might be a known bug. This note describes:

- Known cases in which it is inevitable that the workflow becomes deferred
- Known bugs causing the approval to get deferred
- Solutions to both cases

Troubleshooting Steps

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In this Document

Background for the reader

Troubleshooting Steps

DIFFERENT SCENARIOS IN WHICH CASE IT IS STANDARD FUNCTIONALITY THAT WORKFLOW IS GET DEFERRED

A. Profile option PO:Workflow Processing Mode is set to Background

B. The approval authority is delegated

C. Purchasing document is forwarded through the Forward Documents form

D. Documents are approved when using granted worklist access

E. Requisitions Using Find Notification Form

F. When Approving Requisitions In Succession Some Requisitions Get Deferred

G. Approval deferred whenever the notifications are approved from the default worklist/full list or homepage

HOW TO PROGRESS THE DEFERRED WORKFLOW PROCESSES?

RECOMMENDED PATCHES TO PREVENT UNNECESSARY DEFERRING

DEFERRED ACTIVITIES NOT BEING PICKED UP WHEN RUNNING WORKFLOW BACKGROUND PROCESS AFTER RDBMS UPGRADE TO 10G

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