Transactions Workbench: Creating and Approving Tax Adjustment Error - APP-AR-11526: arp_process_adjustment.insert_adjustment_exception: ORA-20001 (Doc ID 885115.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

Attempting to make adjustments for Tax Method and receive the following error:

ERROR
APP-AR-11526: arp_process_adjustment.insert_adjustment_exception: ora- 20001:

After approving a pending adjustment, the following error occurs when attempting to update the adjustment:

APP-AR-11526: arp_process_adjustment.update_adjustment exception:
ORA-20001

The issue is happening for only adjustment activities of type 'Tax'.

The debug tax shows is failing on calculate_tax_f_sql

Changes

11.5.10 Tax Patch TAX PATCH 34 (4218015) is installed
ARTETAXB.pls 115.204
ARTXGRPB.pls 115.59
ARPTAXMB.pls 115.107

Client recently applied patch 5899018. After this patch is applied, the Tax adjustment is not working.

Cause

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