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Multi-Leg Shipments Created in OTM Not Being Received in EBS (Doc ID 885954.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Oracle Shipping Execution - Version 11.5.10.0 to 12.2.8 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
FORM:WSHFSTRX.FMB - Shipping Transactions Form


Symptoms

The Trip (OTM Shipment) that is sent back to EBS after the Delivery (Order Release in OTM) is planned on a Multi-Leg shipment is not being processed fully in EBS leaving the Delivery with the following Exception:

Description:
Delivery is waiting for trip updates from Transportation Management.
Message: Create or update transaction has been sent to Transportation
Management or trip configuration has changed for delivery &DELIVERY_NAME now awaiting for trip updates. If you Ship confirm this delivery while not assigned to a trip, the delivery will be ignored for planning and removed from the Transportation Management Planning."

The OTM Transmission indicates that it was processed successfully as well as the BPEL flow shows successful processing.

-- Steps To Reproduce:
1. Have a Delivery/Order Release planned onto multiple shipments due to Multi-Leg Itinerary
2. Send the First Leg shipment back to EBS via BPEL

 

Another Scenario:
Many products will be sent from the manufacturing plant to an intermediate ship-to. Then from the intermediate ship-to to the end customer.
This can be done in EBS by creating trip one from the plant to the intermediate ship-to, then a second trip from the intermediate ship-to to the end customer.
Both trips need to be planned in OTM. OTM is sending the two trips to EBS with similar setups. The wsh_trips_interface is processing the first trip but not the second one.
Get the following error in the Shipping Interface Corrections Form (Shipping--Interfaces--Interface Message Corrections):
"Error: The location is not associated with any organization. There was an error processing the interface data from Oracle Transportation Management."

 

Cause

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In this Document
Symptoms
Cause
Solution
References

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